HELP
Question about a print, a material, or where your order is? Find it fast, or talk to the cult desk — real humans, quick replies.
The questions the cult asks most.
Why does it take 72 hours to ship?
Because nothing is sitting in a warehouse. Your piece goes on the machine after you order — printing, curing or casting, then hand-finishing and signing. Most orders leave within 72 hours.
When do new files drop?
New designs land every Tuesday. Cult members get early access the night before — join from the footer so you don’t miss a one-of-one.
What materials do you print in?
Matte PLA+ and TPU on FDM, tough UV resin on SLA, and gypsum or metal-fill pours for cast pieces. Each product page lists the exact material, layer height and finish.
What if my piece arrives warped or cracked?
We reprint it free, or refund you in full — your call. Send a photo from your order page and we start the new print the same day.
Which payment methods do you accept?
UPI, all major cards, net-banking, and cash on delivery. Checkout is secured end-to-end.
Can you print a custom or one-of-one piece for me?
Sometimes. Send us the idea or the file at the cult desk below — if it suits the studio, we’ll quote it and print exactly one.